Free
Basic client portal
- Up to 20 client accounts
- TeamUp branding
- Basic invoice, quote, and order viewing
- Up to 50 support tickets per month
- Up to 10 public articles
- Profile update and password reset only
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Service Portal
Self-Service for Everyone
Provide self-service capabilities for customers and employees with branded portal.
Core Features
Knowledge Base Access
Allow users to find answers themselves.
- Searchable articles
- FAQ sections
- Video tutorials
Request Management
Submit and track service requests.
- Custom forms
- Status tracking
- Communication history
Customer Storefront
Give each customer a branded public storefront to browse products and services, book appointments, and pay - all from one link.
- Branded public storefront
- Products & services catalog
- Self-service bookings
- Online checkout
Support Ticketing
Customers raise and track support tickets with replies, logs, and attachments.
- Ticket submission
- Reply threads
- Status & logs
Billing Visibility
Customers view, download, and manage invoices, quotes, and orders straight from their portal.
- Invoice & quote viewing
- PDF downloads
- Order history
Contract Signing
Customers review and digitally sign contracts online with instant confirmation.
- Online contract review
- Digital signing
- Signed PDF copies
Project Visibility
Share project progress with linked project records so customers always know where things stand.
- Linked project records
- Progress transparency
Secure Customer Accounts
Customer accounts are provisioned and managed automatically with profile security, password resets, and two-factor authentication.
- Auto-provisioned accounts
- Two-factor authentication
- Credential resets
Seamless Integrations
Service Portal integrates with other ecosystem apps and 50+ third-party services
Ecosystem Apps
Works seamlessly with other TeamUp applications
Third-Party Tools
Connect with your favorite business tools
Custom APIs
Build custom integrations with API access
Workflow Automation
Automate tasks with Workflow Builder
Perfect For
IT Support
Handle internal IT requests efficiently.
Why Choose Service Portal
Easy to Use
Intuitive interface designed for simplicity
Secure & Compliant
Bank-level security with compliance certifications
Always Available
99.9% uptime guarantee with 24/7 support
Scales With You
Grows as your business expands
Cost Effective
Pay only for what you use
Expert Support
Get help when you need it most
Ready to Get Started with Service Portal?
Join thousands of businesses already using Service Portal to boost productivity and efficiency.