Free
Basic ticket management
- Handle up to 100 tickets per month
- Web form submissions only
- In-app notifications for updates
- Internal docs builder for knowledge base
- Manual SLA tracking
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Support Portal
Exceptional Customer Support
Deliver exceptional support with ticketing, knowledge base, and customer self-service options.
Core Features
Ticketing System
Manage support requests from multiple channels.
- Email to ticket
- Automated routing
- SLA tracking
Knowledge Base
Create a self-service help center for your customers.
- Article management
- Searchable content
- Feedback collection
CRM Customer Linking
Support tickets link directly to CRM customers, so agents see the full relationship while resolving issues.
- Customer-linked tickets
- Full context for agents
- Unified records
Replies & Activity Logs
Keep conversations with customers and a complete activity log on every ticket for full accountability.
- Ticket replies
- Complete activity logs
- Attachment support
Seamless Integrations
Support Portal integrates with other ecosystem apps and 50+ third-party services
Ecosystem Apps
Works seamlessly with other TeamUp applications
Third-Party Tools
Connect with your favorite business tools
Custom APIs
Build custom integrations with API access
Workflow Automation
Automate tasks with Workflow Builder
Perfect For
Customer Support
Resolve customer issues efficiently.
Why Choose Support Portal
Easy to Use
Intuitive interface designed for simplicity
Secure & Compliant
Bank-level security with compliance certifications
Always Available
99.9% uptime guarantee with 24/7 support
Scales With You
Grows as your business expands
Cost Effective
Pay only for what you use
Expert Support
Get help when you need it most
Ready to Get Started with Support Portal?
Join thousands of businesses already using Support Portal to boost productivity and efficiency.